Privacy policy
Your privacy matters to us.
This Privacy Policy explains how Avenoir Boutique collects, uses, stores and handles information when you visit avenoirboutique.com, browse our products, contact us, create an account where available, or place an order through our online store.
On This Page
Introduction Information We Collect How We Use Information Information Sharing Cookies Data Retention Security Your Rights Children's Privacy Policy Changes Contact1. Introduction
Avenoir Boutique respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes the types of information that may be collected through our website and explains how that information may be used in connection with our online store and customer service activities.
By visiting our website, submitting information through our forms, subscribing to communications, or placing an order, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable law and the choices available to you.
This policy should be read together with our other applicable store policies, including our Terms of Service, Shipping Policy and Returns & Refunds Policy.
2. Information We Collect
The information we collect depends on how you interact with Avenoir Boutique. Some information is provided directly by you, while other information may be collected automatically when you browse or use our website.
Contact Information
Such as your name, email address, telephone number and other information you voluntarily provide when contacting us or completing an order.
Purchase Information
Such as products purchased, order details, delivery information, billing-related information and communications associated with your purchase.
Customer Communications
Information you provide when asking questions, requesting support, reporting an issue or communicating with our customer service team.
Technical Information
Depending on your settings and applicable law, technical information such as browser type, device information, IP address, approximate location and website interaction data may be collected.
We aim to collect information that is reasonably relevant to operating the store, processing orders, providing customer support, improving the shopping experience and meeting applicable legal or security requirements.
3. How We Use Information
Personal information may be used for legitimate business purposes connected with operating Avenoir Boutique and providing the services requested by customers.
Order Processing
We use order and contact information to process purchases, confirm orders, arrange fulfillment, coordinate shipping and communicate important information concerning your transaction.
Customer Service
Information may be used to respond to questions, investigate order issues, assist with returns or refunds, address delivery concerns and provide other customer support.
Website Operations
Information may be used to maintain, secure, troubleshoot and improve the functionality and performance of our website and online store.
Communications
Where permitted and where you have provided appropriate consent when required, we may use your contact information to send newsletters, product updates, promotional communications or other information relating to Avenoir Boutique. You can unsubscribe from marketing communications at any time using the available unsubscribe mechanism.
Legal & Security Purposes
Information may also be used where reasonably necessary to comply with legal obligations, enforce applicable policies, prevent fraud or abuse, protect our website, investigate security incidents or protect the rights and safety of customers and others.
Information should support the experience, not complicate it.
We use customer information primarily to operate our store, complete transactions, provide support and maintain a reliable shopping experience.
We do not intend to collect personal information simply because it is available. The information handled by our store should relate to a legitimate business, transactional, security or customer service purpose.
4. When Information May Be Shared
Avenoir Boutique may need to share certain information with service providers or business partners who help us operate the online store. We do not treat customer information as something to be shared indiscriminately.
Shopify & Store Infrastructure
Our online store is operated using Shopify's ecommerce platform. Shopify and related infrastructure providers may process information as necessary to provide ecommerce, checkout, hosting, security and related services.
Payment Providers
Payment transactions may be processed by third-party payment providers. Payment information may be handled directly by the applicable payment provider according to its own privacy and security practices. Avenoir Boutique does not need to receive or store complete payment card details to process an order through supported payment services.
Shipping & Fulfillment Providers
Information such as your name, shipping address, contact details and order information may be shared with shipping, fulfillment or delivery providers when necessary to complete your purchase.
Technology & Service Providers
Depending on the services enabled on our store, information may be processed by providers supporting website analytics, customer communications, fraud prevention, technical functionality, marketing or other store operations.
Legal Requirements
We may disclose information where required by law, legal process, court order, governmental request or where disclosure is reasonably necessary to protect our rights, customers, website or property.
5. Cookies & Similar Technologies
Like many ecommerce websites, Avenoir Boutique may use cookies, pixels, tags, local storage or similar technologies to support essential website functions and understand how visitors interact with the store.
Essential Technologies
Some technologies are necessary for functions such as shopping cart operation, checkout, account-related features, security, fraud prevention and basic website functionality.
Analytics
Depending on the services enabled on the store, analytics technologies may help us understand general website activity, product interest, traffic patterns and technical performance.
Marketing Technologies
If marketing or advertising technologies are enabled, they may use cookies or similar technologies to measure campaigns, understand interactions or deliver more relevant communications, subject to applicable consent requirements and your available choices.
Your browser may provide controls for managing cookies. Certain website functions may not work correctly if essential cookies are disabled.
6. Data Retention
We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud and complying with legal, accounting or regulatory obligations.
Retention periods can vary depending on the type of information, the reason it was collected, the nature of the customer relationship and applicable legal requirements.
When information is no longer reasonably required, it may be deleted, anonymized or otherwise securely disposed of, subject to applicable legal and operational requirements.
7. International Data Processing
Because ecommerce services and technology providers may operate across multiple countries, personal information may be processed or stored in locations outside the country in which you live.
Where applicable law requires specific safeguards for international transfers of personal information, appropriate mechanisms may be used by the relevant service providers or by Avenoir Boutique.
Customers should understand that privacy and data protection laws may differ between jurisdictions.
8. Information Security
We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
Security measures may include access controls, secure ecommerce infrastructure, authentication procedures, encryption or secure transmission technologies provided by our ecommerce and service partners, as appropriate.
However, no online transmission or storage system can be guaranteed to be completely secure. Customers should also take reasonable precautions when using online services, including keeping account credentials confidential and avoiding sharing sensitive information through unsecured communication channels.
9. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.
Rights that may be available
Depending on applicable law, these rights may include:
To make a privacy-related request, contact us at support@avenoirboutique.com . We may need to verify your identity before completing certain requests.
10. Marketing Communications
If you choose to subscribe to promotional communications from Avenoir Boutique, we may send information about new collections, product launches, special offers or other store updates.
You can unsubscribe from marketing emails by following the unsubscribe instructions contained in the relevant communication. Unsubscribing from marketing messages does not necessarily stop transactional or service communications, such as order confirmations, shipping updates or customer support messages.
11. Children's Privacy
Our website and products are intended for general consumers and are not knowingly directed toward children for the purpose of collecting personal information.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that the situation can be reviewed and appropriate action can be considered.
12. Third-Party Links
Our website may contain links to third-party websites, applications, social platforms or services. Those third parties operate under their own privacy policies and terms.
Avenoir Boutique is not responsible for the privacy practices, security measures, content or policies of third-party websites. We recommend reviewing the privacy policy of any external service before submitting personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, legal requirements or data practices.
When changes are made, the revised version will be published on this page. We encourage customers to review this Privacy Policy periodically so they remain aware of how information may be handled.
If a change is significant and applicable law requires additional notice, we will take reasonable steps to provide that notice.
Privacy questions?
If you have questions about this Privacy Policy, would like to make a privacy request, or need clarification about how your information is handled, please contact Avenoir Boutique directly.
Avenoir Boutique · avenoirboutique.com